Frequently Asked Questions
Everything you need to know about Pacific Performance Engineering apparel.
How long does shipping take for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental United States, while international shipping may take 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate an exchange or request a full refund.
How do I know which size to choose?
Every product page includes a detailed size guide with measurements. Our performance gear is designed for an athletic fit; if you prefer a looser feel, we recommend sizing up.
Are your materials sustainably sourced?
Yes, Pacific Performance Engineering is committed to quality and ethics. We use high-grade, durable fabrics and work with certified manufacturers to ensure our production processes minimize environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay.
How should I care for my performance apparel?
To maintain the integrity of the fabric and prints, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or ironing directly on graphic designs.